Refund Policy

At quackr, we strive to provide excellent service to all our customers. If you are not entirely satisfied with your purchase or rental of a number, we're here to help.

Refunds

We offer refunds on number rentals under the following conditions:

  1. Technical Issues: If you encounter technical issues preventing you from using the rented number, and our support team is unable to resolve the issue within a reasonable time frame, you may be eligible for a refund.
  2. Unsatisfactory Service: If you find that the number does not meet your needs or expectations despite our assurances and your reasonable efforts to utilize it effectively, you may request a refund within a specified time period.
  3. Unused Rentals: If you have rented a number but have not used it during the rental period, you may be eligible for a refund on a pro-rata basis.

Refund Requests

To request a refund, please contact our customer support team here. Refund requests must be made within 2 days of the rental start date or the date of purchase.

When requesting a refund, please provide the following information:

  • Your name and contact information
  • The number(s) in question
  • The reason for the refund request
  • Any relevant documentation or evidence supporting your request

Refund Process

Once we receive your refund request, we will review it and determine your eligibility for a refund based on the conditions outlined above. If your refund request is approved, we will initiate a refund to your original method of payment.

Please note the following:

  • Refunds may take 10 business days to process, depending on your payment provider.
  • You will be responsible for any transaction fees incurred during the refund process.
  • Refunds will be issued in the same currency as the original transaction.

Contact Us

If you have any questions about our refund policy or need assistance with a refund request, please don't hesitate to contact us here. Our customer support team is here to assist you and ensure your satisfaction with our services.

quackr reserves the right to update or modify this refund policy at any time without prior notice.